Earlier this autumn, a new tool was introduced to manage the scheduling of over 1,000 co-ordinated audits agreed for 2017. The tool automates large portions of the work behind the organisation of delegated authority audits, delivering considerable benefits by dramatically simplifying the processes and allowing carriers more time for scoping and managing recommendations.
Defects were discovered towards the end of October, so the system has been taken temporarily off line to investigate. By discovering and dealing with the issue swiftly, risk and disruption to market participants was minimised. Back up processes were in place, and have been implemented so Q1 audits can proceed on schedule.
The vendors are currently working to fix the defects and conduct further quality assurance. Once this process is complete, DA will conduct another round of testing before the system goes live, which it is anticipated will be towards the end of January 2017.
Key stakeholders will be kept informed of progress and can contact the DA team with any queries on 020 7327 5105.