Designing a world-leading, modern, flexible claims service

Enhancing claims service remains a priority for the London Market and a strategic partner is now in place to help agree the focus in the short-, medium- and long-term. Given the links to the Future at Lloyd’s, which cited claims as a key focus in the prospectus, we are ensuring a joined-up approach between work previously started by the LM TOM and the Claims Steering Board and the Future at Lloyd’s team.

Further detail will be available once the Future at Lloyd’s blueprint is published.